Booking Policy

At The Waves Apartments, we strive to make your booking experience simple, transparent, and secure. This policy outlines the terms and conditions for reserving an apartment with us.

Reservations

• Bookings can be made online, by phone, or in person.

• All reservations are subject to availability at the time of booking.

• A confirmation email or receipt will be issued once your booking is secured.

Payments

• A deposit or full payment may be required to confirm your reservation.

• Accepted payment methods include bank transfer, credit/debit cards, and approved online platforms.

• All prices are quoted in local currency unless otherwise stated.

Cancellations & Refunds

• Flexible Bookings: Cancellations made at least 14 days before arrival may be eligible for a full refund.

• Late Cancellations: Cancellations made less than 14 days before arrival may incur a fee or partial refund.

• No‑Show Policy: Guests who do not arrive without prior notice will be charged the full booking amount.

Check‑In & Check‑Out

• Check‑In: From 2:00 PM on the day of arrival.

• Check‑Out: By 6:00 AM on the day of departure.

• Early check‑in or late check‑out may be available upon request and subject to additional charges.

Guest Responsibilities

• Guests must provide accurate personal information during booking.

• Any damages caused during the stay may result in additional charges.

• Residents and guests are expected to comply with community rules and respect fellow neighbors.

Changes to Policy

We may update this Booking Policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

For questions or assistance with bookings, please contact:

Email: bookings@thewavesapartments.com