Frequently Asked Questions (FAQ)

🏡 About The Waves Apartments

Q: Where are The Waves Apartments located?

A: We are located at 14 Ayodele Street, off Afolabi Dada, Kilo, Surulere, Lagos.

Q: What types of apartments do you offer?

A: We provide fully furnished short‑let apartments as well as long‑term residential options, ranging from two‑bedroom units to spacious family apartments.

📅 Booking & Reservations

Q: How can I book an apartment?

A: You can book online through our website, by phone, or in person at our office.

Q: Do I need to pay a deposit?

A: Yes, a deposit or full payment is required to secure your reservation.

Q: What is your cancellation policy?

A: Cancellations made at least 7 days before arrival may be eligible for a full refund. Late cancellations or no‑shows may incur charges.

🕒 Check‑In & Check‑Out

Q: What is the check‑in and check‑out times?

A: Check‑in is from 2:00 PM, and check‑out is by 12:00 PM. Early check‑in or late check‑out may be available upon request.

✨ Amenities & Services

Q: What amenities are available?

A: Our apartments feature 2 Bathroom, 2 Bedroom, 2 Seat out Balconies, 24 hours Electricity, 24/7 CCTV Security, 3 Toilets, Gas Cooker, High-Speed Wifi, House Keeping, Microwave, Parking Lot, Private Kitchen, Reception, Refrigerator, Smart TVs, Snooker Table, Tennis Table, Water Heater, and housekeeping services. 

Q: Is there security on site?

A: Yes, we provide round‑the‑clock security for your safety and peace of mind.

Q: Do you allow pets?

A: Pet policies vary by property. Please contact us directly to confirm.

💳 Payments

Q: What payment methods do you accept?

A: We accept cash payment, bank transfers, credit/debit cards, and approved online payment platforms.

📞 Contact

Q: How can I reach you for more information?

A: You can contact us via email at info@thewavesapartments.com or call us at +234‑814‑787‑0550.